Support

What would happen if you lost all your computer files and photos?

Do you have ALL your work and photos backed up?
Complete IT Support for peace of mind
All the support you need and all your work backed up nice and safe.
Many of my customers have asked about backups and remote support!
Even with the best security software, this does not guarantee your data safety!
New threats such as the dreaded Cryptolocker can still make you lose your files even if you have them backed up on the same computer!
Security software can not stop a drive or computer from breaking down or data from being lost through Fire, Flood or Theft. The only safe answer is remote backup! Starting with 128Gb for each user.
1 month FREE for every recommended friend!
Basic support
Basic support pack

FREE 
Panda Antivirus Endpoint

FREE Phone and remote support up to 12 calls per year

Now includes
FREE 
online backup and sync for 1 User PC, Mac and mobile upto 128Gb

Backup your whole PCor Mac, no matter how many files you’ve got.

Simple & hassle free
Installs in minutes. Automatically backs up your files while you work

View files anywhere
Log in online at any time to view your files and download them.

Your files are secure
100% safe and secure. Your files are stored in multiple data centres with 24 hour surveillance.
Email addres
Backup support pack
Backup support pack

FREE 
On-site support up to 6 visits within 30 mins from our offices

FREE Panda Endpoint Security

FREE Phone and remote support up to 12 calls per year

Now includes
FREE 
online backup and sync for 1 User PC, Mac and mobile upto 250Gb

Backup your whole PCor Mac, no matter how many files you’ve got.

Simple & hassle free
Installs in minutes. Automatically backs up your files while you work

View files anywhere
Log in online at any time to view your files and download them.

Your files are secure
100% safe and secure. Your files are stored in multiple data centres with 24 hour surveillance.
Email address
Complete support packComplete support pack

FREE 
On-site support up to 12 visits within 30 mins from our offices

FREE Panda Endpoint Security

FREE Phone and remote support up to 24 calls per year

Now includes
FREE 
online backup and sync for 1 User PC, Mac and mobile upto 500Gb

Backup your whole PCor Mac, no matter how many files you’ve got.

Simple & hassle free
Installs in minutes. Automatically backs up your files while you work

View files anywhere
Log in online at any time to view your files and download them.

Your files are secure
100% safe and secure. Your files are stored in multiple data centres with 24 hour surveillance.
Email address

Value Backup Only

RemoteBackup Backup your whole PC or Mac, no matter how many files you’ve got. tick Simple & hassle free
Installs in minutes. Automatically backs up your files while you work
download View files anywhere
Log in online at any time to view your files and download them.
lock Your files are secure
100% safe and secure. Your files are stored in multiple data centres with 24 hour surveillance.
Email address

From less than 17p a day

*terms and conditions apply
Click here to find some helpful downloads.
 
Our web site services:
How we operate: We tailor make each page for you, so you get what you need. As the pages are custom built we can’t give a fixed price on our web site. For a quote, just fill out the Quote form and click submit, we will get back to you with a realistic price.
Click here to find some helpful downloads.
Here you will find helpful information to assist you when designing your web site.
There are several ways to buy your pages.
Buy your own Domain name
Use our site as a Piggy back

We will upload your web site or we can supply your site on a CD, for you to upload to a server of your choice.
Frequently asked questions:
What is: A Domain name
This would be a web address like this www.brenchley.co.uk or www.brenchley.com
What is: Piggy backing

This is where you get space from a cheap or free provider. The address would look something like this www.brenteck.com/bikes
What are: E-mail addresses
An E-mail address is like a postal address, where you can send and receive these Electronic Mail messages. You can have a button on your page so when a customer wants to send you a message they just click on it and they are ready to send you the message.
What are: Animated gifs

An animated gif is a simple moving picture. For example
the German Teckel (sausage dog) which pulls the banner across the top of the screen.
What are: Url links
Universal Resource Links are buttons or words which people can click on, which takes them to a different page of your site or to other peoples pages.
What are: Logos
These are a small
still pictures which will most likely be placed at the top left hand
corner of your page. This symbol can then be a useful url
to your home page. (We can design a company logo for you or you can provide your current company’s logo.)
What are: Frames
Frames are ways of dividing the information on the screen. Also
a very useful way to change parts of the screen without affecting others. (This is not recommended for Digital TV use).
What are: Scrolling messages
These are messages that can move from left to right, right to left or bounce backwards and forwards.
What are: Hit Counters
This is a way to tell how many times your site has been seen by other people.
What is: Analogue clock
This is just a clock which can be placed anywhere on the page to show the current time on their computer.
What are: Forms
These are probably the best way to obtain information about potential customers, clients or for collecting general information.
What are: Guest book
Very similar to a form but it can be more informal.
What are: Sounds
This can be a spoken message or background music to relax the customer, in the form of a wav
file.
What are: Videos
These are the best way of getting visual information across to the public but it does have it’s
limits as it takes a long time to download.
What is an ISP:
An Internet Service Provider, such as Compuserve or AOL (America On Line) is the system that connects you to the Internet.
E-commerce:
A credit card facility for your company on the net, so that your customers can purchase your products on-line
just by entering their credit card details. We use secure servers for this so that credit details don’t get leaked into the wrong hands.
E-groups:
This is a great way for you to keep your clients informed about your business. This can be easily done by sending just one e-mail to the system and the system will send it to everyone in the group.